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Office of Continuing Education & Off-Campus Programs
Courses, Workshops & More
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Office of Continuing Education & Off-Campus Programs
Florida Gulf Coast University
10501 FGCU Blvd South
Modular 2
Fort Myers, FL 33965

Continuing Education:
(239) 745-4700
Renaissance Academy:
(239) 745-4600
(239) 590-7034

Senior Living Leadership Certificate


FGCU Senior Living Leadership Certificate Course


The field of aging services is big business.

Take your career to the next level.

As baby boomers retire and growing numbers move into senior living facilities, the need for trained staff has increased along with it. In anticipation of that need, we've created FGCU's Senior Living Leadership Certificate program to prepare professional, administrative and executive personnel for careers in this growing industry.

The industry anticipates a shortfall of qualified workers in a field where starting salaries for professional, administrative and executive personnel range from $50,000 to more than $65,000, and with experienced leaders commanding upwards of $200,000.

The Senior Living Leadership Certificate includes a blend of gerontology fundamentals classes taught by healthcare professionals and FGCU faculty; leadership and professional development classes taught by senior living industry executive leaders and regional/national subject matter experts; and classes about senior living operations taught by facility practitioners.

The program meets on the FGCU campus for 33 Saturdays over 10 months. (As an alternative, registered students may view the class from anywhere via the internet.) In addition to the classes, participants complete a one-week externship at a senior living facility or an approved independent study to earn this non-credit certificate geared toward non-degree seeking professionals.

The Senior Living Leadership Certificate is designed for students with at least two years of college or equivalent appropriate experience. This certificate provides senior living career-seekers the comprehensive, well-rounded foundation needed to work in a senior living environment, and affords those already working in the industry an opportunity to enhance their skills and productivity.

Certificate Course Overview

  • Dynamics of Aging and Senior Living
    1. Overview of Senior Living industry
    2. Understanding of the biological and psychosocial aspects of aging
    3. Appreciation of senior living from the resident’s perspective
    4. Survey course of demographic/sociocultural/legal/regulatory dynamics impacting
      the SLC environment
  • Professional Development of Prospective Senior Living Community Staff
    1. Principles of effective leadership and administration
    2. Effective written and verbal communication, and interpersonal relations skills
    3. Enhancement of problem solving, project management, HR/supervisory, and
      customer service skills
  • Orientation into SLC Operations
    1. Overview of fiscal, legal, and risk-management aspects of Senior Living Communities
    2. Understanding of the day-to-day operations of an Senior Living Community
    3. Appreciation of active aging, and other contemporary developments in Senior Living Communities
For inquiries, please contact
 New 2018 Dates TBA

(includes Classes 1-33)


MODULE 1: Leadership Development in the Senior Living Environment
(includes: Class 1 and 2)


Class 1 Leadership: Finding and Maximizing Your Strengths


Class 2 Leadership: Leading and Succeeding with Emotional Intelligence


MODULE 2: Dynamics of Senior Living Residents
(includes: Class 3, 4, 5, 6, 7, 8 & 9)


Class 3 Overview of the Senior Living Community Environment


Class 4 Biology of Aging


Class 5 Gerontology: Aging Society; Psychology of Aging; Social Aspects of Aging


Class 6 Gerontology: Cultural Considerations in Aging


Class 7 Diseases of Aging: Dementia/Alzheimer's, Depression, Parkinson's


Class 8 Home Health


Class 9 Palliative and Hospice Care

MODULE 3: Senior Living Regulatory Issues
(includes: Class 10 & 11)

Class 10 Assisted Living and Skilled Nursing Facilities: What Care Can Be Provided and How Are These Facilities Regulated


Class 11 Licensure/Emergency Preparedness Requirements

MODULE 4: Administration & Policy in the Senior Living Environment
(includes: Class 12 & 13)

Class 12 Governance and Strategic Planning in Senior Living


Class 13 Senior Living Advocacy: Philanthropy and Fundraising

MODULE 5: Human Resources (HR) Management for the Senior Living Leader
(includes: Class 14 & 15)

Class 14 Navigating the HR Legal Environment as a Manager


Class 15 Talent Management: Staff Recruitment/Staff Retention/Staff Development

MODULE 6: Supervisory/Management Skills for the Senior Living Leader
(includes: Class 16, 17, 18)

Class 16 Cultural Diversity


Class 17 Dynamics of Supervision: High Performance Work Teams


Class 18 Dynamics of Supervision: Managing Difficult Employee Situations/Resolving Conflict

MODULE 7: Professional Development for the Senior Living Leader
(includes: Class 19, 20, 21, 22)

Class 19 Process Improvement/Continuing Quality Management


Class 20 Project Management Fundamentals


Class 21 Making Better Decisions Through Creative Problem


Class 22 Marketing and Branding Essentials

MODULE 8: Communications Skills for the Senior Living Professional
(includes: Class 23 & 24)

Class 23 Strategic Communications and Engagement


Class 24 Art and Science of Winning Presentations

MODULE 9 Business/Legal/Fiscal Matters in the Senior Living Environment
(includes: Class 25, 26, 27, 28, 29)

Class 25 Sales in the Senior Living Industry


Class 26 Risk Management


Class 27 Finance & Accounting: Resident Contracts/State Regulation/Budget Development and Management


Class 28 Finance & Accounting: Capital Financing/Special Accounting Issues


Class 29 Overview of Medicaid/Medicare/Other Funding Sources

MODULE 10 Senior Living Community Operations Considerations
(includes: Class 30, 31, 32, 33)

Class 30-Hospitality: Basic Building Mechanical Operations/Housekeeping


Class 31-Hospitality: Dining


Class 32-World Class Customer Service Training


Class 33-The Active Aging